Privacy Policy

At Veelora Bag, we respect your privacy and are committed to protecting your personal information.

Information We Collect

When you visit veelorabag.com or place an order, we may collect your name, phone number, email address, billing address, shipping address, order details and product-personalization information.

Payment information is securely processed by third-party payment providers. We do not store your complete card, UPI PIN or banking credentials.

How We Use Your Information

We use your information to:

• Process and deliver orders;
• Create personalized products;
• Provide order and delivery updates;
• Respond to customer inquiries;
• Process returns or refunds;
• Improve our website and services;
• Send offers and promotional updates with your consent.

Sharing of Information

We may share necessary information with payment gateways, courier companies, website-service providers and government authorities when legally required.

We do not sell or rent your personal information.

Cookies

Our website may use cookies to remember your preferences, manage your shopping cart, analyse website traffic and improve your shopping experience.

Data Security

We take reasonable steps to protect your information from unauthorized access, loss or misuse. However, no online system is completely secure.

Your Rights

You may contact us to request access, correction or deletion of your personal information, or to unsubscribe from marketing communications.

Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be published on this page.